Testimonials

“I am writing to tell how impressed I am with the speed of delivery of ordered items (ordered Friday and delivered on Monday!), and to express my thanks for this and for the lovely personal note included with the parcel.”
Dianne, Zelows online customer

“I would just like to thank you for the wonderful service you provided and I am very pleased with my purchase. I was in Queensland just recently and saw the bag in a shop but had no room left in my case to bring it home so I thought I would have to miss out but thanks to you I now have the bag. I shall be telling all my friends to look on your website and what great service you provide.”
Sue, Zelows online customer

“The best customer service experience ever. A BIG thank you to Zoe @ your Harbour Town store for going above and beyond to help me find the exact item I was looking for … when I described the item to Zoe she was keen to help, and managed to track down the item for me within a couple of phone calls … I can’t thank Zoe enough for the assistance provided, and wanted to pass on my sincere appreciation.”
Laurie, Zelows HarbourTown customer

“I am very impressed with your customer service, particularly your prompt response and helpfulness.”
Moira, Zelows Online customer

“Thank you so much for your help – pity all retailers are not as pro-active and helpful!”
Jenny,  Zelows Townsville – Willows customer

“Hi, just wanted to let you know your manager and staff at the Morayfield store have been just lovely … I am impressed all the way, super helpful friendly staff right from the point of sale.”
Rhonda, Zelows Morayfield customer

“I am writing to let you know what a wonderful experience I had at your Mt Ommaney store … I cannot tell strongly enough how much I appreciated the help from the two ladies in the shop, Jenny and Robynne, and I also appreciate that the Regional Manager went out of her way to help me.”
Anne, Zelows Mt Ommaney customer

“I would like to take this opportunity of thanking your staff at your Kippa-Ring store for the care, courtesy and consideration I have always been afforded when shopping there. Upon entering the shop I have always been greeted with a warm smile and offer of assistance. I am a lady who likes my shoes to match my handbag so I never hesitate to go to Zelows Kippa-Ring where I have always found a perfect match. ”
Judy, Zelows Kippa-Ring customer

“The best customer service I have ever received! The helpful ladies at Zelows Brookside went out of their way to help me find everything I needed for my overseas holiday. From suitcases to foreign adaptors, they have it all!”
Alex, Zelows Brookside customer

“I purchased 15 items of one style. I had been to two other retailers at DFO and one at West End and they were not helpful. I was very pleased with the service I received from your staff at Zelows Carindale to get the bags for me”.
Les, Zelows Carindale customer

“I went into three shops at the Lake Haven Shopping Centre and Zelows was the only store that greeted me with a nice hello. The staff were very helpful and I wanted to be there.”
Marion, Zelows Lake Haven customer

“I recently purchased a suitcase from Zelows Werribee Store. I wanted to comment on the excellent customer service skills of your staff – the service was exceptionally outstanding”.
Susan, Zelows Werribee customer

If you enjoyed your shopping experience with us, we’d love to hear from you.

To submit a Zelows Testimonial, simply provide your details and testimony on our Contact Us page.